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my droid does not ring anymore when a call is coming in
mamakelsey
Member

My droid does not ring when a call is coming in anymore.I only see a missed call or  missed message after the fact.

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Re: my droid does not ring anymore when a call is coming in
Ann154
Expert
Expert

Do you have the "Do Not Disturb" on?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: my droid does not ring anymore when a call is coming in
mamakelsey
Member

no

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Re: my droid does not ring anymore when a call is coming in
Ann154
Expert
Expert

Could you have call forwarding enabled? Call Forwarding FAQs | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: my droid does not ring anymore when a call is coming in
BEARCUBV66
Member

I am having the same problem as is my boyfriend in the same house and yes we have gone thru all our settings multiple times. This seems to be a problem since the last patch update.  I need this fixed immediately it is literally a matter of life or death for my father.

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Re: my droid does not ring anymore when a call is coming in
vzw_customer_support
Customer Support

Your troubleshooting efforts are appreciated and I'm here to help, let's get to the bottom of this. Does this issue occur with all or specific calls? Dies the issue occur when you are not at home?


AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: my droid does not ring anymore when a call is coming in
mamakelsey
Member

no

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Re: my droid does not ring anymore when a call is coming in
pesselman
Member

This happens occasionally to my phone 1-2 times every other week. To fix problem temporarily turn phone power on and off one time. Reboot phone.

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