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my droid maxx keeps locking up
markay34
Member

any ideas?

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Re: my droid maxx keeps locking up
nicholasbranson
Sr. Member

You mean like freezing, powering itself off?

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Re: my droid maxx keeps locking up
markay34
Member

No it locks up freezes on the home screen

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Re: my droid maxx keeps locking up
vzw_customer_support
Customer Support

markay34,

That's certainly not normal behavior for a phone. We can help. How often is it locking up on the home screen and how do you get it to function again?

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: my droid maxx keeps locking up
vzw_customer_support
Customer Support

No worries. We are here to help get this resolved markay34. Is there any damage to your device? Does your phone have the latest software?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: my droid maxx keeps locking up
markay34
Member

2 times a week have to reboot it than it is ok

Sent from my Verizon Wireless 4G LTE DROID

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Re: my droid maxx keeps locking up
markay34
Member

Software is up to date

Sent from my Verizon Wireless 4G LTE DROID

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Re: my droid maxx keeps locking up
vzw_customer_support
Customer Support

Thanks for the update markay34. Is there any physical or water to your device?


Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: my droid maxx keeps locking up
markay34
Member

No to both never been dropped

Sent from my Verizon Wireless 4G LTE DROID

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