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phone ringing when I get a call, but I cant answer it, no Icon, swiping.... nothing works, finally goes to voicemail.
cdstan1
Member

Phone ringing and vibrating, when I get an incoming call, but I cant answer, there's no icon alert or anything to open the call, have tried swiping, opening dialer, and several choice words.... nothing.. HELP

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Re: phone ringing when I get a call, but I cant answer it, no Icon, swiping.... nothing works, finally goes to voicemail.
Ann154
Expert
Expert

Does the screen light up to indicate who is calling?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: phone ringing when I get a call, but I cant answer it, no Icon, swiping.... nothing works, finally goes to voicemail.
cdstan1
Member

no its same home screen.

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Re: phone ringing when I get a call, but I cant answer it, no Icon, swiping.... nothing works, finally goes to voicemail.
Ann154
Expert
Expert

What do you mean "homescreen"? Is the phone locked when these calls come in? Is the caller ID displayed?

Is it possible to you have the phone set to automatically go to voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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