Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
phone won't turn on
BryanPSimcoe
Member

Droid Maxx, won't turn on.  Can't get it to power up enough to reset using power/volume buttons.  Any suggestions?  I'm on a brief 30 minute wait.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: phone won't turn on
vzw_customer_support
Customer Support

I want to ensure your device is up and running! Let's take a further gander into the issues you're having with the Droid Maxx. Is the device fully charged? When was the last time the device had a full charge? Have you attempted the alternate soft reset? http://vz.to/WrVpZi

YosefT_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: phone won't turn on
vzw_customer_support
Customer Support

I want to ensure your device is up and running! Let's take a further gander into the issues you're having with the Droid Maxx. Is the device fully charged? When was the last time the device had a full charge? Have you attempted the alternate soft reset? http://vz.to/WrVpZi

YosefT_VZW
Follow us on Twitter @VZWSupport

0 Likes