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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
razr hd circle battery widget
stingragtiger
Member

My wife's razr hd randomly losses the battery percentage in the circle widget on the home screen.  the battery app still works from the setting menu.  We have only had the phones for  a week and it just started this.  Any ideas?  thanks

Labels (1)
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Re: razr hd circle battery widget
stingragtiger
Member

Help!  customer support!!!!

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Re: razr hd circle battery widget
tikibar1
Community Leader
Community Leader

This isn't customer support, it's a customer-to-customer forum.  Sometimes Verizon reps chime in, but it's often days or longer, if they respond at all.

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Re: razr hd circle battery widget
stingragtiger
Member

Thanks for letting me know that, first time on.  However i think i figured it out.  Thanks again

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Re: razr hd circle battery widget
tikibar1
Community Leader
Community Leader

Not a problem; welcome to the forum!

Please post your findings ... it may help someone else if they have the same issue. 

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Re: razr hd circle battery widget
vzw_customer_support
Customer Support

stingragtiger, we refuse to lose unnecessary battery life. I'm here to help. Have you downloaded a few applications to your phone? If so, some applications can continue to run and update in the background of your device. I recommend that you delete any unwanted applications, text messages, call history, and e-mails. You will also need to power your device off/on to refresh your device. This will improve the performance of your battery life. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSUPPORT

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