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screen locked on red eye
AJPEZZ
Member

my screen is locked up on start up red eye any help out there thanks....

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Re: screen locked on red eye
vzw_customer_support
Customer Support

@AJPEZZ


Let's see how we can get your Motorola Droid Maxx back up and running properly again!  Were you in the middle of performing any specific tasks or performing a software update when this happened?  Is your device fully charged?  Let's try soft resetting the device (following the Alternate Method) http://vz.to/1QlEHp9 and let me know if the device powers back on fully?


AnthonyTa_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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