Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
screen will not repond to touch
altomama
Member

For the last couple of months, the screen on my Droid Maxx will not repond to my touch and screen freezes often. then it shuts down all together. I don't get an upgrade until July. Any suggestions?

Labels (1)
0 Likes
Re: screen will not repond to touch
vzw_customer_support
Customer Support

Hello altomama,

We want to make sure you're device is in great working order! Let's clarify. Does the touch screen not respond at all, or does it work off and on? Have you tried any troubleshooting?

Try some of the troubleshooting steps in this guide: http://vz.to/O6FjAh to see if it helps improve your device performance.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport
 

0 Likes