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since 4.4.2 RAZR M goes into silent / vibrate mode without cause
rdtwombly
Member

I can't quite pin down why.  My phone will "Just Switch" to silent / vibrate mode whenever it feels like it.  I have to press the volume up button to get it back. Is there something I'm missing or is this a known issue?

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Re: since 4.4.2 RAZR M goes into silent / vibrate mode without cause
vzw_customer_support
Customer Support

Hello rdtwombly,

Here is just a posting away! Let's get your audio working properly. May I ask have you adjusted the volume/silent mode under settings on the device & by using the buttons on the device? Has there been any physical or liquid damage on the device? As you share the details then we can customize a solution for you.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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