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sound
LYNHOU25
Member

When I place a call, they can hear me them but they cannot hear me.  What could be the problem?

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Re: sound
Ann154
Expert
Expert

They can hear you and they can't hear you? That doesn't make sense.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: sound
KATRAY22
Member

Have you checked to make sure you didn't hit "mute" with your cheek?

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Re: sound
vzw_customer_support
Customer Support

Having both sides of the conversation hear is important, LYNHOU25. Our community has been very helpful in working on this with you. To clarify what's happening, are you having trouble hearing the other party, or are they unable to hear you?


LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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