Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
switched phones and ringback tone didnt follow
john3158
Member
‎08-13-2016 06:06 PM

I switched to another droid but the ring back tones no longer work. im missing something.

Labels (1)
Labels
0 Likes
Reply
2 Replies
Correct Answer!
Re: switched phones and ringback tone didnt follow
Ann154
Expert
Expert
‎08-13-2016 09:26 PM

Is the Droid Turbo 2 the phone you switched to? What was the old phone? Do you have the HD Voice feature on your line?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct Answer!
Re: switched phones and ringback tone didnt follow
Acrillix
Sr. Member
‎08-15-2016 12:12 AM

Check online to make sure you still have the Ringback Tone. Then, if it is still there, call Verizon to ensure the feature is still on the line.

0 Likes
Reply