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texting issues
pmdandy
Member

I traveled to Wyoming and somewhere around Colorado my texting began grouping text msgs by the people instead of by the conversation so now when someone answers my text, I have to scroll up through all of their replies to find my last entry.  Does anyone have any suggestions on how to correct this problem? I have gone to the app and tried to find setting to correct, but have had no luck.

Thanks!

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Re: texting issues
vzw_customer_support
Customer Support

Hi pmdandy,

I hope your trip went well. I know this text issue can be a little annoying. I would recommend going into your settings and find the group message and delete it.  This way you will start getting single messages again from your contacts.  Let us know if this helped out.

Thanks, BobbyS_VZWSupport

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