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unable to make or receive calls
truck496
Member

Have new Turbo 2.  Have lost signal for network.  Unable to make or receive calls....

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Re: unable to make or receive calls
tikibar1
Sr. Leader
Sr. Leader

Have you tried turning off the phone and removing the SIM card for a minute or so, then reinserting the SIM card and turning the phone back on to see if it establishes a fresh network connection?

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Re: unable to make or receive calls
MARCOC93
Member

no. do not feel comfortable removing the SIM card.

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Re: unable to make or receive calls
Ann154
Expert
Expert

Why? It isn't hard. Turn off the phone and use a paperclip to open the SIM card tray.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: unable to make or receive calls
Ann154
Expert
Expert

Unless the Turbo 2 has the SIM card tray behind the volume buttons then it is a matter of pulling it out.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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