why am i receiving all messages twice?

kwatson25 · ‎08-31-2015

every message I'm receiving is coming through twice. doesn't matter the persons carrier, I've turned off the phone several times and still no change.

Ann154 · ‎09-01-2015

Are you receiving both messages in the same application or a message in one application and another message in a different application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

kwatson25 · ‎09-01-2015

All are in the same applicatiin

vzw_customer_support · ‎09-03-2015

kwatson25, I can imagine how annoying receiving duplicate messages can be. Let’s work on this together. When did you notice this start? What text message application are you using? Do you have a lot of messages in your threads?

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