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win 7 not showing Droid turbos usb connection
ibbuzz
Member

I can't see the Droid Turbo usb connection when i plug it into my Win 7 64 machine

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Correct Answers
Re: win 7 not showing Droid turbos usb connection
vzw_customer_support
Customer Support

ibbuzz, thanks for bringing this to our attention and let's work on getting your device to get recognized by your computer. I appreciate all the detailed information and all the troubleshooting you have completed. Please attempt the following steps on your device and keep us posted. http://vz.to/1Raghvi



GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: win 7 not showing Droid turbos usb connection
Snn5
Sr. Leader

Do you have the drivers from Moto?  Where can I download the USB drivers for my device?

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Re: win 7 not showing Droid turbos usb connection
ibbuzz
Member

i just reinstalled it from your link still no success

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Re: win 7 not showing Droid turbos usb connection
Snn5
Sr. Leader

Pull down the notification bar, make sure you are in MTP/Mass Storage and not Charge Only.

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Re: win 7 not showing Droid turbos usb connection
ibbuzz
Member

i don't see any thing like that in the notification bar

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Re: win 7 not showing Droid turbos usb connection
vzw_customer_support
Customer Support

ibbuzz, thanks for bringing this to our attention and let's work on getting your device to get recognized by your computer. I appreciate all the detailed information and all the troubleshooting you have completed. Please attempt the following steps on your device and keep us posted. http://vz.to/1Raghvi



GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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