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wireless connection problems
woodsyowl
Member

how can I get my RAZAR to connect to my home wireless network, tried everything and it tries to connect but just keeps saying "connecting". I'm on frontier DSL. It connects to other networks OK and I'm pretty sure I have the right password in phone to connect.

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Re: wireless connection problems
vzw_customer_support
Customer Support

woodsyowl, wifi at your convenience is very important. This is definitely out of the ordinary that the device can connect to all other networks except that particular DSL connection. What is the make and model of the router? Also, can you double check what software version you are currently on? To check the software go to Settings> About Phone> System Version>View Baseband version. Keep us posted!

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport 

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