Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
wireless connection problems

how can I get my RAZAR to connect to my home wireless network, tried everything and it tries to connect but just keeps saying "connecting". I'm on frontier DSL. It connects to other networks OK and I'm pretty sure I have the right password in phone to connect.

Labels (1)
Tags (1)
Re: wireless connection problems
Customer Support

woodsyowl, wifi at your convenience is very important. This is definitely out of the ordinary that the device can connect to all other networks except that particular DSL connection. What is the make and model of the router? Also, can you double check what software version you are currently on? To check the software go to Settings> About Phone> System Version>View Baseband version. Keep us posted!

VZW Support
Follow us on twitter @VZWSupport