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Contacting verizon for repair

Frustver
Newbie
‎08-31-2014 11:03 AM
Does anyone know how to contact a human being at Verizon. I have been stuck in the automated phone attendant, a terrible website with no live chat or even email capabilities the only thing verizon offered me is this community bulletin. GREAT CUSTOMER SERVICE!!! My phone is intermittently dialing 911 and the police department would like me to get the problem fixed
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LawrenceC
Moderator Emeritus
‎08-31-2014 01:21 PM

Hi Frustver,

Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers or you may use Contact Us.

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manhattanNYC1
Contributor - Level 2
In response to LawrenceC
‎08-31-2014 05:14 PM

{edited}     just say operator,  do not follow any direction

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manhattanNYC1
Contributor - Level 2
In response to manhattanNYC1
‎08-31-2014 05:18 PM

when you get operator, request to forward all incoming call to your cell phone, during holiday weekend, you can get service on tuesday.

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Suze22
Newbie
‎09-03-2014 11:03 AM

Once you get to the part of the menu that is pertinent to your problem, say the word "Agent" at the prompt.  You may need to do this a couple of times.  Or, type "0" (zero) to get an operator.

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