I recently changed to fios digital voice. I'm having an intermittant problem where there is static on my phone line, and then I am hearing other people's conversations during my phone calls.
Today, while I was talking on the phone, the static happened again and the other person actually started speaking during my conversation with a relative. We could both hear the other person. The call was to my phone number. Everyone hung up, but I am now unable to reach my relative - her phone got knocked out of service after this call. I put in a repair ticket. She is a senior who lives alone; has no cell phone, and Verizon cannot send someone out until next Tuesday!!! An online test of my phone line disclosed no problems. But, yes, there is a serious problem.
There is no service option for this problem online, and I was on hold for nearly 30 minutes trying to speak with Verizon directly,
I am extremely concerned about privacy issues with my digital voice service, and need to have this problem resolved as soon as possible.
petrapan -
I sent you a PM to get some information to assist. Please respond when you can.
-adam
We are glad to have helped get this taken care of. It was our pleasure. Please post anytme you need help, we are here assist...
We are glad to have helped get this taken care of. It was our pleasure. Please post anytme you need help, we are here assist. Tonya D.
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