it keeps telling me my login failed and to hit the back button for more support..im already logged in so i dont understand why this isnt working for me! 
I CREATED A NEW SUB MAILBOX, AND FOR GOT MY PASS CODE. I TRIED USING MY GENERAL PASS CODE BUT IT DIDNT WORK. ANY CLUE HOW TO RESET IT SO I CAN CHECK MY MSGS?
it keeps telling me my login failed and to hit the back button for more support..im already logged in so i dont understand why this isnt working for me!
well you can always open a live chat and or call 1-800 VERIZON.
if you do a live chat, then have a copy of your bill handy, they usually ask me for my account number.
do you make it this far in the website?
We have successfully verified your identity.
Please confirm that you would like to Reset your Voice Mail Passcode by clicking Next below.
or does it not get that far?
Start a new topic or ask questions in the open forum.