House Damaged During Phone Repair

[maryloufu]

Spoiler

DON'T EVER GET ALL THREE SERVICES FROM VERIZON - PHONE, INTERNET & TV.  WAITING 6 DAYS FOR REPAIRS AFTER BEING TOLD LIE AFTER LIE.  BOTTOM LINE, THEY FIXED THE PHONE BUT CAUSED PROPERTY DAMAGE TO MY HOUSE - ANYONE KNOW HOW TO GET A CLAIM FORM?  RIGHT NOW WAITING FOR VERIZON TO CALL ME, DO NOT HAVE ANY FAITH IN THAT, WAS TOLD 3 TIMES PEOPLE WOULD CALL ME BACK, NEVER GOT ONE CALL.

[maryloufu]

DOES ANYONE KNOW HOW TO GET A CLAIM FORM??????? DAMAGED MY HOUSE!!!!!!!!!!!!!!!

[LawrenceC]

Hi maryloufu,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

[Verizon_Support]

We have closed your case, due to no response. Please make a new post anytime you need assistance.

- Jose_VZ