I need to get in touch with somebody at Verizon to dispute some bills.
When I moved, Fios was unavailable I moved to a landline. And the charges/stories from verizon have been changing on every bill. I can't get customer service to straighten out my account.
Nor can they give me access to my account online my profile has been screwed up since I moved so don't bother asking me to do anything on your website.
I just tried customer service for the last time a few minutes ago. And since the person I spoked to to 2 weeks agoentered notes contradicting what she told me she was going to do customer service is now telling me they can't help me.
Hi kenny782,
Sorry you are having difficulty with your billing. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
Start a new topic or ask questions in the open forum.
