No Dial Tone but DSL works

[werikbowman]

Same problem as an earlier post. DSL works but get no dial tone on phone and screen on phone states line in use. Went through trouble shooting without success.

[LawrenceC]

Hello werikbowman,

This community is meant mainly for peer-to-peer support. If you need to report trouble with your service, you should contact Verizon Support directly through Contact Us.

[werikbowman]

sorry...the response from Verizon on the post I referenced was that the problem had been escalated to a Verizon service agent.