No dial tone after Verizon street work

brooklyndan1
Newbie

Verizon trucks did work on my block this week and knocked out my (copper) landline service. First available technician appointment is set for three weeks away. Does this mean I can withhold payment for the month I'll have been without service?

Also, the phone line is tied into burglar/fire alarm system.

Any chance Verizon could roll a truck and undo the mess it left sometime before mid-September?

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LawrenceC
Moderator Emeritus

Hi brooklyndan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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