You're talking to other Verizon residential customers here. It looks like you need to talk to Verizon directly. You'll need to call or chat with them. If your question is about a cell phone, you'll want to visit the Verizon Wireless web site for contact info.
Good Luck.
the important is do not close the account first.
Don't close account first.
Normally everything about the port is handled by your NEW phone company.
Start a new topic or ask questions in the open forum.
