Has anyone been able to successfully port an existing phone number from a VOIP provider to Verizon Fios Digital Voice?
I've been trying for 2 weeks with no luck. The last Verizon support person told me that it's impossible to port from VOIP to a landline. He seemed confused when I told him that I thought the Digital Voice product was not a traditional landline. Also, my Voip provider told me they have ported several other numbers out to Verizon without a problem.
I've had this phone number for about 10 years so I'd really like to keep it. It was originally owned by Verizon but I ported it to Cox Cable several years ago. It was ported again to my existing voip provider approx 1.5 years ago.
We also moved to a new address this year so maybe that is causing a problem. I read somewhere that the porting process depends on both the phone number and address. We're in the same town but probably a different billing center. Has anyone run into this problem?
I'd appreciate any advice that people may have from their porting experiences.
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