I have been having problems with incoming phone calls. The phone rings but I cannot hear the person on the other end. I have tried to call my home number from my work and my wife can hear the phone ring but she can't hear me talking on the other end. I have also been having problems with my caller ID coming through on the TV STB. When I run the troubleshooter it says to contact Verizon. Could these issues be related? I have FIOS service (phone, TV, internet).
Thanks in advance for helping solve this.
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