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VCA on computer does not display incoming calls

Frank211
Enthusiast - Level 2
‎01-09-2011 02:51 PM

when using vca incoming calls do not pop up on screen anymore. have uninstalled and reinstalled and no different. I also have the box checked next to my phone number for notifications. any ideas??

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Hubo_VZ
Contributor - Level 2
‎01-19-2011 09:11 PM

Hi Frank2,

I'm sorry you are having trouble with your Verizon Call Assistant.  If you are still having trouble you can speak with one of our specialist that handles VCA issues.  You can give us a call at 1-888-483-5156, Monday through Friday, 7a-4p/PT (9a-6p/CT, 10a-7p/ET).

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