Last month after going through the single sign-on change to use one sign-on for both verizon.com and verizon.net, I can no longer sign into VCA. Apparently the user name/password change did not propagate to the VCA server, but my old sign-on doesn't work either.
The VCA reset password link is just a circular reference back to the home page.
I wanted to un-install and re-install the VCA software, but can't get into the VCA area to get the software.
?
Login to MyVerizon and try this link. Or this link will ask for you to login, if you are not logged in.
https://www36.verizon.com/CallAssistant/MyAccount/members/Downloads.aspx
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