1 Solution
I've been trying to get Digital Voice for almost 4 years and it says I have it on my account info, however I don't and when I called they said it's not available in my location, but my neighbor has it?
Solved! Go to Correct Answer
I just spoke with a tech and he just switched it on - all is fine now!
If you have an older ONT ( the box on the side of your house) then it may nor support digital voice.
You can ask Verizon to upgrade it for you
This might also work, upgrade to a higher internet speed , a newer ONT is required
After you get the new ONT, you can downgrade your internet speed
@ramsey76 wrote:If you have an older ONT ( the box on the side of your house) then it may nor support digital voice.
You can ask Verizon to upgrade it for you
This might also work, upgrade to a higher internet speed , a newer ONT is required
After you get the new ONT, you can downgrade your internet speed
I'm in a complex with several other units. All have internal ONT's - Just renewed for 2 yrs and
was told tthat hey checked and digital voice *was* available. We have Quantum 50 and plan
on keeping it. The person down the hall has digital voice and same ONT as we have ?!?!
My understanding is that if you the higher speed ONT , then you get digital voice
we had an older ONT ( we were the second FIOSin our town) and we upgraded to the higher speed and we ordwered digital voice the next day,
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