I recently signed up for international world plan ( 300 mins), I try to check online how many minutes I've used, but when that part of the system is down I cannot. Or I can make a call into verizon's operators to check my mins, the process of reaching a live person is about 5 mins after you've navigated all the prompts.
CAN'T VERIZON FIOS SEND YOU AN ALERT LETTING YOU KNOW YOU ARE CLOSE TO GOING OVER YOUR ALOTTED MINS??
One simple alert....email or text!! jUST TO LET ME KNOW THIS WOULD MAKE ME A SOMEWHAT HAPPY CUSTOMER.
That is a good idea. We have a section in the forums where we collect and pass on information from our customers. We always like to hear how we can make our service even better.
http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/idb-p/ideas
Lee_vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
I woud Vote for it :]
Start a new topic or ask questions in the open forum.
