credit on landline

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What is the reason for $12 credit issued on April 2014 statement?

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This is a peer-to-peer support forum. Posters are fellow end-users like you unless noted as a Verizon Employee via rank and/or avatar.

If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.

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My ussue HAS NOT been resolved.

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@nan3926 wrote:
My ussue HAS NOT been resolved.

And won't be by asking your peer here.

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