making trouble report

twhite8611
Newbie

does anyone have any clue how to make a trouble report for a land line.  in am in florida st petersburg.  web page for repair is circuitous and the calling attendant on the "Call Us" number kicked me out of the queue because I gave my trouble number as my call back number.  The phone works its just noisey when it rains.

thanks in advance

tim

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LawrenceC
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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