BILLING

roenikapa
Enthusiast - Level 1

SHAME ON VERIZON FRO CUTTING OFF MY RETIRED VETERAN FATHER'S SERVICES AND NOT ALLOWING HIS DEMENTIA TO BE FOR FIVE MORE DAYS TO PAY HIS BILL IN FULL .....WE ARE GOING ELSEWHERE !!! THIS IS RIDICULOUS

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roenikapa
Enthusiast - Level 1

CHAT  WITH US WON'T EVEN WORK DUE TO LOGIN ISSUES....VERIZON NEEDS TO DO BETTER!!!! A CUSTOMER FOR OVER 25 YEARS WITH HOME AND MOBILE AND NOW THAT MY DAD IS ILL AT 78 AND A RETIRED VETERAN , THEY CUT ALL OF HIS SERVICES OFF AND COULD NOT STALL HIM OUT FOR 5 DAYS!!!! WE ARE GOING ELSWHERE!!1 I AM IN OHIO AND MY FATHER IS IN MARYLAND. IT IS VITAL TO KEEP IN CONTACT BECAUSE HE IS THERE ALONE WITH NO ONE!!

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vzw_customer_support
Customer Service Rep

Hey there, roenikapa, first and foremost, we truly appreciate your father's service and we want to help ensure that he has active service in order to keep in touch with you. So we can better assist, we will be sending a Private Message.

-Lauren

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