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Credit Discrepancy

Hunter9822
Enthusiast - Level 1
‎07-29-2023 11:33 PM

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I irresponsibly got a 250 iPhone from Walmart and never opened it and actually forgot I had the phone until recently, someone from my old address brought me all these bill collection notices from 3 years ago. So long story short I found the phone still mixed in with my old iPhone boxes. But now Verizon wants over 600$ for a phone that’s not even worth 100$ now. And I was hoping I could just give the “new” “never turned on” merchandise back lol because this is hurting my credit bad and I've never even used/activated the thing that was financed… 

 

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vzw_customer_support
Customer Service Rep
‎07-30-2023 05:57 AM

We're sorry to hear that you're having problems with your credit. The last thing we want is for these things to ever happen. If your account has already been reported on your credit, we recommend reaching out to the In-House Recovery Team. They'll be able to help you find your options. You can reach them at 800-852-1922 Mon-Fri 8:00AM - 6:00PM CT.

~Jesse