So, when I try to call or text anyone else but my dad it works just fine, but when I call my dad, it directs me to financial services, and when I text him, it doesn’t send. Me, my dad, and my grandma are all on the same plan on the same account and I can call and text my grandma just fine and it is only my dad that I am having issues with. Please help!
Keeping you connected is vital, and we're sorry to hear about the trouble you're experiencing being able to contact your dad. We'd be happy to take a closer look and help find out what's going on. To better assist, we'll be sending a Private Note.
~Izzy
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