Gift Card Redemption
Zohaib
Newbie

Why is it such a pain to redeem a gift card? This does not work, I don't understand why we have to waste time talking to customer service who cannot actually get us access? Why even give gift cards if they are unredeemable. Horrible service and what a waste of time. 

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vzw_customer_support
Customer Service Rep

I know I would want to redeem any gift cards or offers I was eligible for myself, Zohaib. We're here to help. Can you tell me more about this gift card that you're trying to redeem? What happens when you try to use/redeem the gift card?

-Joseph

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