THESES INDIVIDUALS DO NOT NEED TO BE IN SALES. The individuals , and the rest of their EMPLOYEES at the Gall Blvd VERIZON FRANCHISE STORE. THEY PUT VERIZON ON THE TOP OF THEIR BUILDING BUT THEY MIGHT AS WELL AS CALL IT WE WILL TAKE YOUR CREDIT AND TRY TO STEAL WHAT THEY CAN TO PUT YOU IN A PHONE YOU DO NOT WANT FOR COMMISSION, SO THEY CAN HAVE A PIZZA PARTY IN THE IN OF THE WEEK LIKE LITTLE GIRLS. THE STOLE MY IPHONE 13, THEY TO THE PROMOTIONAL VALUE OF MY IPHONE 13 AND CASHED IT IN FOR $830 DOLLARS, AND DOES NOT FOLLOW VERIZONS POLICIES. I AM ON THE EDGE RIGHT NOW, I HAVE ABOUT TWO DAYS LEFT ON MY RETURN POLICY OF 30 DAYS, THEY WONT EXCHANGE OR RETURN MY PHONE TO MAKE WHATS RIGHT.....RIGHT! BUT ITS OKAY I WILL GO TO THE ENDS UNTIL ONE OF THESE INDIVIDUALSLOOSE THEIR JOBS. THE REPS. AT THE ACTUAL VERIZON COMPANY WAS ON SPEAKER PHONE IN THE STORE, AND EXPLAINED TO THE THEIF SALES REP. AT CELLUAR SALES THAT I WAS IN THE RIGHT AND THAT CELLUAR SALES COMMITED PREDATORY SALES, AND HAS STOLEN MY IPHONE 13 BECAUSE THEY GAVE ME AN IPHONE 14 EXPLAINING THAT I HAD TO PAY FOR IT, THAN EXPLAINED THEY DONT HAVE TO FOLLOW VERIZONS PROMOTIONS? WHY DOES IT SAY VERIZON ON THE TOP OF THE BUILDING? BY THE TIME I AM DONE WITH CELLUAR SALES, THE OWNERS ARE GOING TO BE CLOSING THAT STORE, BECAUSE THEY WILL ROB YOU AND CUSTOMERS OF YOUR MONEY AND CREDIT FOR COMMISSIONS OPPOSED TO TAKING CARE OF THE CUSTOMER.. THIS RECEIPT THEY GAVE ME LOOKS LIKE A 6TH GRADER TYPED IT, DAVID WILL FIND OUT. THEY THINK SURROUNDING ME IN THE STORE ON ONE DESK INTIMIDATES ME. BUT THEY ARE GOING TO FIND OUT QUICK.
exchange10, every time you reach out to one of our representatives or stores should be a positive experience, and this has definitely not been up to the standard of service we want to provide. We're here to help you make sure everything is taken care of and you can return that device. We're sending you a Private Message so we can help you.
~Jesse
I knew that YEARS ago. I would rather deal with the website than go to any store corporate or otherwise.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
