Order never delivered now collection notice

Josephs2
Newbie

I had placed an order and paid. It never got delivered. Monthly charges and bills started. Stopped bank payment. Collection notice and credit report. Terrible experience as even credit report is affected. 
please contact urgently to solve this fraudulent behavior of Verizon 

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vzw_customer_support
Customer Service Rep

Josephs2 We want to help you get the assistance you need. Please contact our Recovery team for more information.You can reach the Recovery Operations team by calling 800-852-1922 Monday - Friday from 7:00 AM - 7:00 PM Central Time ~Peter

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Sunnysoso
Enthusiast - Level 2

Recovery Operations: what does that department do?

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vzw_customer_support
Customer Service Rep

Sunnysoso, the Recovery Operations team deals with accounts that have gone to collections or are near being sent to collections.

~Jesse

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