Here it goes over 2 weeks and still nobody has come to me to provide or give me any dang updates about this dang payment investigation of me being charged over dang $500 for some dang returned equipment that was returned way in February and somebody gonna had the dang nerd to charged me for it a couple of weeks ago and no dang refund has began yet at all, and the dang payment investigation suppose to gotten resolved, process and investigation within 5 to 7 days and I suppose to been getting that dang refund back as I dang provided the card information of the card that that $500 plus dollars was stolen off of by someone of this no good cellphone company that I cannot understand 1 bit to do something like this to me, and I did not give consent of approval for anyone to do that as I had got a dang email stating we will attempt to process a payment, and I did not have automatic payments enabled neither nor did I even give anyone any authorization to do that at all as Verizon loves to steal money from me I see it that way
I want to make sure you're getting the update you're looking for. I'll send you a Private Note shortly so we can continue.
~Jesse
Nope I am not getting the update I am looking for and sorry to say this but a number transfer PIN has been generated for my number to be ported over from this company to a different wireless carrier later on this week uh huh sure have been generated, the ticket for the payment investigation is closed and is not updated to what I wanna hear about giving me that refund back
We hear you loud and clear, and although we are sad to see you have decided to transfer your line to another company, we want to help as much as possible. We've sent a Private Note to continue assisting you. ~Geo
Iโm about to do the same Verizon wants me to repay my bill when I already pay this is ridiculous
Hello, NickB1234. Help is here as we can ensure your account, billing and payments are correct. Please share more details. Did you make the payment for this month but stating we are asking you repay it? What does your online My Verizon account show regarding the balance?
-Natasha
Iโm having somewhat the same issue I created account three months ago and all of a sudden another account got linked to my profile or my plan and now I am being responsible for ridiculous amounts of charges of $2000 or $300 $500 to my email and my number and theyโre not even my charges thatโs not my transaction and theyโre not my phone numbers and somehow Verizon doesnโt want to take the accountability to remove this false account from my plan and they expect me to take responsibility for charges at our mind and want me to pay it off therefore I canโt upgrade any of my devices You guys just had $100 million lawsuit for these hidden charges and fees and stuff like that this is unethical and unnecessary unknown unprofessional. You guys ruined my account up and I expect you guys to be held accountable for your mistake trying to make me pay for somebody elseโs chart on my account
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