Hey, I tried to update my payment arrangement the other day, and I couldn’t and I couldn’t get ahold of a human and then my service was interrupted so I went in person to a store and it was an awful experience and I can’t get in touch with a human; I pay over 500 a month, and I’m just trying to speak to a human being, customer for over 10 years and to be hung up on in the store by a physical customer service agent hanging up her phone I was talking to financial services on and then basically being told that hopefully nothing bad happens where you need to get in touch with someone was awful.
We're sorry to hear that you're having problems with your service being interrupted. We'd be happy to take a look and see if there's anything we can do to help. We're going to send you a Private Note so we can help.
~Jesse
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