Service interruption
Johnston9745
Newbie

Hey, I tried to update my payment arrangement the other day, and I couldn’t and I couldn’t get ahold of a human and then my service was interrupted so I went in person to a store and it was an awful experience and I can’t get in touch with a human; I pay over 500 a month, and I’m just trying to speak to a human being, customer for over 10 years and to be hung up on in the store by a physical customer service agent hanging up her phone I was talking to financial services on and then basically being told that hopefully nothing bad happens where you need to get in touch with someone was awful. 

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your service being interrupted. We'd be happy to take a look and see if there's anything we can do to help. We're going to send you a Private Note so we can help.

~Jesse

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