Subject: Request for $20 Credit Due to Auto Pay Discount Removal

[MJ515]

Subject: Request for $20 Credit Due to Auto Pay Discount Removal

Dear Verizon Wireless Team,

I noticed that the auto pay discount was removed from my billing cycle from June 14 to July 15. As a result, my bill was higher than expected.

I would like to request a $20 credit for this billing cycle to ensure my bill can be paid in full without incurring any late fees.

Thank you for your prompt attention to this matter.

[SynthpopAddict]

Sorry to hear your autopay got removed; hoping your request will be successful.  If you missed a payment for some reason, the system cancels your autopay and then you're not eligible to sign back up for autopay for 6 months.  So you might have to call about this every month until you're eligible to sign back up for autopay?

[MJ515]

This is not the case, I didn’t miss a payment and Verizon Wireless owes me a credit of 20$. How can we work together and proceeded forward to get this remedied? 

[MJ515]

I apologize I just read at the end of your message that you’re not a Verizon employee