Verizon dollars not transferring from visa
ddt11
Newbie

have a Verizon credit card and every month I earn $10-20 a month. This amount is not transferring over to my Verizon account, it only show $5-6 a month. Why am I not getting credit for what I earn with the card?

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vzw_customer_support
Customer Service Rep

Getting perks like Verizon Dollars is awesome, and for sure I want you to be getting the right amount. It seems we need to take a closer look at this and as part of that, I've sent a Private Note so we can get more information and details, to help you out. 

-John

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ddt11
Newbie

Where and how do I answer a private note?

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vzw_customer_support
Customer Service Rep

Sorry to see you're having some trouble. Your inbox can be found at the top of the page. 

-Melissa

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