I recently disconnected my service and cant access my bill. I have tried using user id and the log in to disconnnected account and nothing is working. I was signed up for paperless billing. How can I get in to look at and pay my bill? Can a representative email me a copy?
We are truly sorry to learn that you are no longer part of the Verizon family. To access your account, please tap on the link below and fill out the information. Please keep us posted and let us know if you have any other questions for us.
https://secure.verizon.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=
~Maria
When I try logging in there it tells me my information doesn't match anything on file
That is odd. Please tell us a little more. Was your service residential/Fios or Mobile?
~Maria
My service was mobile
Your final bill is sent via snail mail.
As for the not being able to login once you disconnect service, I guess none of the methods which supposedly work do. Had read someplace that using your User ID worked but it obviously doesn't. Why Verizon reps continue to give us the link above, don't know. Could be that employees have enhanced access rights.
Start a new topic or ask questions in the open forum.
