We have been with Verizon for 5 plus years - we switched over our personal accounts to business accounts and switched over to autopay. We had a remaining balance of $102.44. My husband honestly made a mistake and did not pay it even though we have never had this problem or issue ever before. We are currently still verizon customers.
When we contacted CBE to make the payment they said to contact Verizon and they will remove this off my credit report and it was on a recorded call!!!!!!!!!!!! All lies!!!!!!!!!!!!!!!!!!! My credit report score dropped 150 points!!!!!!!!!!!!!!! We are trying to purchase a house and we need someone to help with this situation ASAP!!!!!!!!!!!!!!!!!!!!!! I am going to report Verizon and CBE to BBB - i just want this removed so we can purchase a house!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We want to make sure that you're getting the help you need. For help with credit disputes, please reach out to the In-House Recovery Team at
~Jesse
We have contacted you guys at this number and it was zero help. We are currently still a customer and we need you to remove the report off the credit bureau! We have been with you guys for over 5 years and are set up on autopay. I dont feel like calling you guys over and over. Please contact me directly.
please have a supervisor contact me directly - no need for me to keep calling and calling to get the same answer -
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