poor customer service

cstegal
Newbie

I have been trying to contact support to find out whats going on with my account because it is disconnected  and since my service is disconnected im unable to reach any rep to resolve the issue!! I have only been with this company a little over a year and to be disconnected from even speaking with someone abount my account  is far from ridiculousness  and not fair!!!  after 2 hours now im still unable to speak with anyone or get ahold of anybody!!! this is some sorry survice im getting and am about to contact my legal team since verizon doesnt want to contact me!!!

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vzw_customer_support
Customer Service Rep

 

I'm so sorry to hear you were disconnected. We would love to help. What questions do you have? -Joe

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