how does promise to pay work? i made one the other day after i paid part of my bill my prpmise to pay is by the 30th, will my phone be shut off? before then?
Hey there, amber49, glad to hear you were able to set up a payment arrangement! This can certainly help make sure your service is not interrupted while giving you extra time to make a payment on your bill. In a situation where you make an arrangement but still receive a text/email notification from Financial Services about a potential interruption, we would recommend you call the number provided to make sure everything is good with your service. Please click here: https://www.verizon.com/support/promise-to-pay-faqs/ for additional details about payment arrangements.
-Lauren
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