5 day wait for repair?
Enthusiast - Level 1

Been with Verizon for 6 weeks. Rainy weather and suddenly, no dial tone. The first time we were told 5 day wait until tech appt. He finally shows up and says it's a "crossed wire" in the box at the street. Now again, same symptoms and A tech will be here in 5 days. Plus they want to charge me for forwarding the calls to my cell....am I a happy Verizon customer? Not so much.

Re: 5 day wait for repair?
Customer Service Rep

We hadn't heard from you on your Private Support case. We hope you were able to find resolution to your issue.

If you ever require assistance, feel free to make a new post, and we can be sure to look into your issue.

Ali Adam