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Been trying to get this resolved for two months with no luck. Tech says its Customer service, customer service says it's tech. They even expedited a ticket and never heard back.
I moved this number from Comcast with the idea I would switch all my services. They can't even get this right so I'm gonna stat with Comcast and cancel this line
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Hi mdbinder08,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.