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OPEN LETTER TO IVAN SIEDENBERG{edited for privacy}
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Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
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I can't imagine they would expect you to wire up to the ONT box yourself. That sucker can output 100 volts if the line rings. I would expect a tech to be there anyway to hook up "your wire" to the ONT, if you provided one (I did). I guess you were charged for running a new line for the second phone, even though $95 seems a bit steep, especially if the tech was required anyway.
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I an one additional telephone jack for my computer for my bedroom
