Adding a 2nd Residential Phone Line
Enthusiast - Level 3

Last night I ordered a 2nd phone line from Verizon for my kids.

I nevered received a confirmation email but checked my order and it says it was processed already.

So now that a bought a new telephone number to use, what's next?

How do I go about getting a phone to work with that new telephone number/line?

Furthermore, if my order status says "COMPLETED" then why do I still have these questions with no email or directions telling me what to do next?

Thanks for any help. 

Re: Adding a 2nd Residential Phone Line
Master - Level 2

I would call your local verizon office and see what they say.  Someone will need to visit your home to install the second line.  If you don't know the local office you could always call FIOS at 888-553-1555