I have FIOS Digital Voice. I hope that someone can give me information to help me out - because like many others here, right now I am regretting having this and have it unplugged more than plugged in - for a service I am paying for.
My number is unlisted.
In my account I have it checked to reject anonymous calls. However, I am still getting calls that are "unknown callers" and "unavailable" numbers. So, if I have it set to reject these calls why am I still receiving them.
Also, why is there such a low limit of adding blocked phone numbers to your account? It is almost like a part-time weekly job to rotate through all the numbers adding new ones, deleting old ones - and they are able to do this much easier, quicker, and they are getting paid, while I am the one paying for this service - which isn't working.
Can anyone let me know why the unknown callers are still getting through and if there is a way to add more than 10 numbers to the blocked list?
As it is, my home phone is unplugged because it has become a useless payment unless this can be addressed.
Thanks
BTW - Are the web/tech guys aware that when you are signed into your account, if you click on "support" from the top menu for "phone", it takes you to a completely different area and asks you to sign in again - but if you click on the "support from the left menu for "phone" it takes you where you need to go. But the website is a whole other can of worms.
This might help answer your questions.
http://www.dslreports.com/forum/r27058664-PHONE-Anonymous-Call-Rejection-and-qUnavailable-Unknown-N
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